How is Microsoft Word used in business?

Nineteenth century business owners armed with manual typewriters created business documents that took time to type. Today, you can use modern computer programs, such as Microsoft Word, to help you create documents and manage your business. Many of Word's most powerful formatting and processing tools may remain hidden until you discover where they are and learn how to use them.

Image Editing

While not as full-featured as Photoshop, Word's image editing features can often help you transform bad pictures into good ones and good ones into excellent ones. After importing an image or pasting one from the clipboard, you can resize the image, crop it and enhance your picture using a variety of formatting tools. Drag the Brightness slider, for instance, and transform pictures that are too dark into lighter ones you can use. Access Word's picture formatting window by right-clicking an image and clicking "Format Picture." Save the image by selecting "Save Picture" from the right-click menu.

Desktop Publishing

People often use Word's extensive formatting features to create professional newsletters. Word is not as powerful as Microsoft Publisher, but you can manipulate text, insert headings, create borders, add tables and move images wherever you like using Word. Use your own pictures to design your newsletter or include images from the clip art library. Add colorful flair to publications using WordArt.


When you need to send out a newsletter or other material, you can use Word's label wizard to generate and print your own labels. If you have a mailing list in Excel, or another data source, use Word's mail merge feature to extract that data and generate customized letters that contain personalized information. You might, for example, design a generic form letter that contains basic information and have mail merge generate unique letters for each customer by adding their names and addresses.


Microsoft makes free templates available to Word users. A template is a blueprint used as a starting point to create other documents. If you need a calendar or budget report, for instance, use Word's template search feature to find and download one of those templates. After customizing a template, you can save it as a new template and allow others in your organization to use it as a starting point for their documents and publications. You also have the option to search for templates at Microsoft's Template website (link in resources).

Its the default word processing software for almost entirely historical reasons.

Somehow Microsoft gets away with it and this broken-as-f*ck piece of garbage remains the most commonly used word-processing software for businesses despite:

  1. Endless problems with making images, tables etc stay where you want them.
  2. Section breaks cause headers and footers that are supposed to be identical (because you clicked the "same a previous section" checkmark to have the same element in two different places in different sections of the document, and when you try to edit one, the other one still moves, so that's weird.
  3. ^ infinite permutations on this, every time you try to use this cr@appy software as anything more complex that a basic typewriter some new f*ckwittery manifests itself.
  4. Outline numbering that refuses to play ball.
  5. et cetera

But somehow they manage to maintain their place in corporate life through, I dunno, pure inertia I guess. Far better are programmes like Apple's Pages and Google Docs, but the problem then becomes collaborating with those who use Word.


Generally, Microsoft Word is used to create a huge variety of documents such as proposals, meeting minutes and related documentation, performance reports and procedure manuals.

For some businesses, they might use Microsoft Word to create posters e.g. for events rather than use Microsoft Publisher.

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