What are some strategies for maintaining good communication in the workplace?

Effective communication is at the heart of any successful business, whether it's the way you share internal messages or how you speak to clients on the other side of the globe. But are you making the most of the technology now available to help streamline the way you work?

1. Make use of instant messenger apps

Using instant messenger is one of the simplest ways to streamline communication in the office and there are now countless options to choose from, including Google Hangouts, Flock and Facebook Workplace to name but a few. It's worth spending time researching the best option for you as each offers something slightly different and there may be one application particularly suitable for the size or type of your business.

At a basic level, instant messaging apps provide a way to ask short questions that need a rapid response and provide a less formal method of conversation than email, whether it be one-on-one or a larger group chat. In today's society, people are less keen to pick up the phone and feel much more comfortable responding online, so sending a quick message is a great way to get the conversation with a colleague stared, even if you take it offline later.

2. Reduce travel time by getting the right technology

One of the biggest ways to waste time at work is traveling to different locations for meetings – time that could be put to much better use. In many cases, this can now be avoided thanks to conference call facilities, allowing employees to be part of a bigger conversation while remaining exactly where they are.

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